We Compare Car Hire at Brisbane Airport

With some exceptions you need to be over 21 to hire a car in Australia. If you are between 21 and 25 the rental car supplier at
the collection point may ask you:

· To pay a Young Driver's Age surcharge to complete the rental agreement

· Be required to choose a particular insurance liability option

· To select a specific vehicle category that allows drivers to be under 25 years of age (some suppliers restrict certain vehicle categories to only 25+ hirers)

· Have your rental agreement denied and your booking cancelled if the driver does not meet the requirements of that rental branch (refer to the rental car supplier’s cancellation policy)

In Australia all drivers are required to hold a current full and valid driver’s licence for at least 12 months, without any restrictions. Probationary licences are not accepted. Your valid driver’s licence must be presented when collecting your rental vehicle along with the licenses of any additional drivers.

Driver licences must be in English or supported by a certified translation or international driving permit along with your licence. For non-English language-based driving licenses we always recommend to also carry an International Driving Permit.

There are 9 onsite and 3 off-airport car rental brands to select from at Brisbane Airport including Alamo, Avis, Budget, Enterprise, Europcar, Hertz, National, SIXT and Thrifty.

Alpha, Everything Fleet and East Coast operate a regular shuttle service to their local offsite airport location.

Rental booths are located in the Arrivals hall of each Terminal and vehicles are collected and returned to the ground floor on the car park opposite each terminal. Take the pedestrian overpass walkway outside the terminals to the car parks & train station and use the lifts on the other side to reach the ground level. Shuttles operate for the off-airport operators.

No. DriveNow does not charge booking fees or service charges when making a booking through our website.

Yes. A security bond amount will be required when you collect your vehicle and will be applied to your credit card. It is important you have sufficient credit on the card to cover this.

The amount on the security bond can vary due to a number of different factors including; the total amount of your rental cost, credit card type, age of the renter, type of vehicle, location of residency, length of the reservation, insurance options taken and if collection is from an airport, city, regional location or franchised owned branch.

The security bond is released when the vehicle is returned and without any damage. The release of the bond and the return of your funds are subject to your credit card’s terms and conditions (for example how long it takes for the bond to be credited back to your card).

Yes. You can select additional items in Step 2 on the booking page or include them in the comments box of the booking page.

· Child, Booster & Infant Seats – Select at the time of booking

· GPS - Select at the time of booking, if doing a one-way rental you will need to request in comments box

· Excess Liability Reduction – Request at the time of pick-up with the rental branch staff

· Additional driver - Request at the time of pick-up with the rental branch staff

· Snow Cover Package - Request at the time of pick-up with rental branch staff

Yes. Additional excess liability reduction is optional. DriveNow recommend you consider all options when collecting your vehicle. Some travel insurance policies & credit card company insurance cover include car hire excess option and not the car insurance itself.

Check with your travel insurer or credit card provider as to what you are covered for. In the event of an accident, you will still be required to pay the full excess amount to the car rental supplier and then submit a claim to your insurer. As a general rule travel insurance is strongly recommended.

Excess amounts, additional cover and security bond amounts will only be available at the time of vehicle collection from the rental company, as the costs of these may vary based on the customer’s and booking details. Please contact your rental location to confirm prior to pick-up if you have any questions.

For further information on insurance options with Prosura, contact DriveNow.

Yes your arrival flight number is important information for the car rental company if you are collecting a vehicle from an airport. Your flight number will indicate to the rental car company which terminal you will be arriving at (Domestic or International Terminal).

If you experience a flight delay and the rental company is aware of your flight details, they are more likely to hold the vehicle for you. Without arrival flight details in your reservation and if you haven’t collected the vehicle at the booked time, they may treat your reservation as a ‘no-show’ and release the vehicle to another customer.

If no flight details are entered into your reservation, we cannot guarantee the rental car supplier will hold the vehicle for you, especially during busy holiday periods.

At the time of collection you will be required to pay for your rental by credit card. At this time you will have the option to add additional items such as GPS hire, child seats, additional drivers, age surcharge, excess liability reduction, windscreen damage cover, premium roadside assistance, snow cover and toll passes.

In some countries the car rental supplier may add to your total rental cost a credit card surcharge fee to cover the cost of processing the credit card payment. This amount will depend on the credit card type used. American Express and Diners Cards often attract a higher % fee.

Shell operate a 24 hour petrol station on the corner of Moreton Drive and Nancy Bird Way on the way into the airport and less than 1km from the International Terminal and 2kms from the Domestic Terminal.

Yes. Check with the staff at the rental branch where you collect your vehicle before departing. Failure to adhere to restrictions will invalidate all insurance cover.

Rental companies do impose restrictions on vehicle usage and these may include driving only on maintained sealed roads with strictly no off-road use and not taking the vehicle on a ferry.

Rental companies reserve the right to restrict vehicle movements in certain areas due to adverse road or weather conditions (such as Outback Australia and the Northern Territory during the Wet Season). There may be certain exceptions to this, your chosen rental company can advise you when collecting your vehicle.

Brisbane CBD is 14km via the toll Airport Link.

87km and just over 1 hour's drive south via the M1 freeway.

No. No rental supplier will guarantee that a particular make, model or colour will be available for a specific reservation. You will notice that vehicles are always designated “or similar” as specific makes & models within a vehicle category may vary in availability and features such as passenger seating, luggage capacity, equipment, mileage and engine size.

Vehicle types, images and specifications displayed online are given as a guide only, they are simply an example of the type of vehicle that the rental company includes within that Vehicle category. You will be booking a particular category rather than a specific vehicle model.

No. Rental companies preclude pets being carried in their vehicles.

Yes. DriveNow is a comparison web site with live pricing fed directly from our rental partners. As such pricing can change at the discretion of the rental provider and as vehicles are booked by other customers. However once you have made your confirmed booking the rates are locked in for the booking dates you have selected.

Booking in advance is always recommended to secure the best rate, generally the earlier you book the cheaper the rate

Where possible it is recommended that you book in advance. During peak periods such as long weekends, Easter, Christmas and School Holidays, vehicles sell out well in advance.

This is particularly true for specialty vehicles such as 12-seaters, People Movers, luxury & sport cars along with 4WD’s which all sell-out quickly and early. Customers should considering booking 3-4 months in advance to secure the best rate and avoid the disappointment of missing out due to supply being exhausted.