Yes, it is possible to return your campervan early. Read on to find out more about the return process, and whether refunds or extra charges might apply
Some early returns are inevitable due to emergencies while travelling or change of plans. These situations are nuanced and will need to be evaluated by the vehicle provider individually as they arise. As soon as you realise you may need to return the vehicle early, it is important you contact your vehicle provider as soon as possible via the number provided on your booking confirmation. They will be able to assess the situation and discuss your options. If you need assistance, you can always call DriveNow via 1300547214 or +61 3 9095 7460 and we can put you in contact with the correct team to assist you.
When returning the vehicle prior to your scheduled drop off date, most of the campervan providers advise there is strictly no refunds for the unused days. This policy is specific to each vehicle provider, so it is important to check at the time of booking and plan your travel accordingly. There is always the possibility of extraneous circumstances that require you to change your plans and return the vehicle early, the campervan providers do their best to accommodate these changes and provide lenience where they can however on most occasions there would be no refund available.
If returning early and the day falls on a public holiday, there can also be an additional charge from the vehicle provider charged at the depot. This fee is specific to the vehicle provider and the public holiday. Calling the depot prior to your arrival is the best way to find out if there would be any additional cost and to let them know your plans to return the vehicle early.
Ending your one way travel early by returning to the wrong depot can also incur additional charges as it may not just impact the vehicles maintenance but also impact the next traveller’s hire. The fee for this is dependent on the vehicle provider but if returning to a remote location you can expect a large fee to be charged.