Early Returns
If you need to return your campervan early, contact the rental company first. Most rental companies don't refund unused days, and returning on a public holiday or to a different depot can add charges.
What to do
Emergencies and changes of plan sometimes mean returning a campervan early. Every situation is different, so the rental company assesses each one as it arises. As soon as you realise you may need to return early, call the rental company on the number in your booking confirmation. They'll assess your situation and talk through your options. If you need help, call DriveNow on 1300 547 214 or +61 3 9095 7460 and we can put you in touch with the right team.
Refunds for early returns
If you return the vehicle before your scheduled drop-off date, most rental companies don't refund the unused days. The policy differs between rental companies, so check it when you book and plan your travel with it in mind.
Something outside your control can always force you to change your plans and return early. Rental companies do their best to accommodate these changes and show leniency where they can, but in most cases no refund is available.
Additional charges for early returns
If your early return falls on a public holiday, the rental company may also charge an additional fee at the depot. The fee depends on the rental company and the public holiday. Calling the depot before you arrive is the best way to find out whether any extra cost applies, and to let them know you're returning early.
Ending a one-way trip early by returning to a different depot can also add charges, because it can affect the vehicle's maintenance and the next traveller's hire. The fee depends on the rental company, but if you return to a remote location, you can expect a large fee.
Next steps
- Cancellation and refunds: emergencies and travel insurance
Part of Returning Your Campervan in the Campervan Hire Handbook.