Campervan Hire

Australian campervan hire FAQs

Campervan Hire Handbook

Quick answers to common questions about campervan hire in Australia, with links to the handbook guides for the detail.

Your quote and booking confirmation show the conditions for your chosen vehicle and trip. For New Zealand hires, use the New Zealand campervan handbook.

Age Requirements

How old do I need to be to hire a Campervan in Australia?

Many rental companies require drivers to be at least 21. There are also options from 18, depending on the company and vehicle. The age comparison table lists ages, licence conditions and age-related fees.

Booking with DriveNow

What is the best way to search, compare & book a campervan?

With your route, dates and driver details, you can compare layouts, total prices and rental conditions. Grid view groups vehicles across companies; List view shows them individually. Our comparison-tool guide walks through the search, filters and booking process.

How do I make a booking?

You can choose a vehicle in the campervan search, review its quote and send us your booking details. An On Request vehicle still needs availability approval from the rental company. The comparison-tool guide explains the confirmation statuses.

Where do your prices come from and can they change?

Rental companies set their rates, and prices can change before you book. Compare the total for your dates and route, including extras and charges payable at pick-up. Our pricing guide explains how to read the quote.

Are there any Booking fees?

No. We do not charge booking, administration or cancellation fees of our own. The rental company's charges still apply. Our no-fees promise explains the difference.

Does DriveNow charge cancellation Fees?

No. We do not add our own cancellation fee. The rental company sets the cancellation charges for your booking. Our cancellation guide shows where to find them and how to request a cancellation.

What insurance cover is included in the cost of my Campervan Booking?

Standard cover includes an excess, the most you pay for covered damage. Some damage is excluded, so that limit does not always apply. Your quote shows the excess and a separate bond, a security deposit, for your chosen option. The insurance and excess-reduction guide explains the options for reducing your liability and the conditions that still apply.

What else is included in my Campervan Booking?

Equipment varies by vehicle and package. Check the bedding, kitchen equipment, towels and outdoor items included with your van before packing. The bedding and equipment guide explains what is usually supplied and what to confirm.

What's not included in the cost of my Campervan Booking?

Budget for your campsites, fuel, food and activities, and check the quote for optional extras and charges payable at pick-up. The pricing guide explains what is included and what costs extra so you can compare the full cost.

What is the minimum rental period?

The minimum depends on the rental company, vehicle, dates and route. A shorter trip may still be charged at the minimum hire price. Our pricing guide explains how minimum periods affect your quote.

How are rental days calculated?

Australian campervan hire is charged by calendar day, including the pick-up and return days. Collecting late or returning early in the day does not remove that day from the hire. The pricing guide explains how days are counted.

One Way Rentals. Can I pick up and drop off in different locations?

Yes, where the rental company offers your route. A one-way fee and minimum hire period may apply. Enter both locations when searching so you can compare the cost of a one-way journey for your dates.

Starting or finishing in Broome?

A remote-location fee may apply when you collect or return a campervan in Broome, as well as any one-way fee. Check the amount in your quote. Our pick-up charges guide explains which charges to check before collection.

How can I tell what type of transmission a campervan has?

Check the transmission shown in the search result and vehicle details. You can also filter results by transmission. The comparison-tool guide explains how to narrow the results and inspect each vehicle.

How can I request a Child Seat & GPS?

Request available extras during booking and check their price and availability for the chosen vehicle. Child restraints also need a suitable seating position. The optional-extras guide explains how to request equipment, and the child-seat guide explains which child seats can be fitted.

Long-term Rental?

Longer-hire discounts may apply to your dates and vehicle. The long-term hire guide explains how to check whether a discount is included in your rate. Contact our reservations team if you need help comparing a longer trip.

Driver’s name must match the name on credit card

Make the booking in the name of the driver who will collect the van and sign the agreement. The rental company sets which cards it accepts and whose name must be on the bond card. The card and bond checklist lists the differences.

Are Multi-Hire Discounts available?

If you are planning several rentals, contact our reservations team with the full trip so we can check the available rates. The long-term hire guide separately explains discounts for a longer individual hire.

Can I be guaranteed a specific Campervan Make or Model?

You book a vehicle category; individual vans and layouts can vary, and substitutions may be needed. If the van offered at pick-up differs from your booking, our different-vehicle guide explains what to check and who to contact.

I can’t find the information which mentions kilometres, are they included in the rental price for campervan in Australia?

Your quote shows whether kilometres are unlimited or there is an allowance and a charge for going over it. Check the vehicle and rate you selected. The quote-checking guide shows where to find the inclusions before and after booking.

Picking up my Campervan

How long does it take to collect my campervan?

Allow about an hour to inspect the van, learn how its equipment works and sign the agreement. The time needed varies by vehicle and how busy the branch is. Our pick-up timing guide helps you plan around the branch's hours.

Can I collect my vehicle when the branch is closed?

After-hours collection is only possible by advance agreement with the rental company. You can ask about it before booking. The after-hours pick-up guidance explains how to request it.

When picking up my Campervan can I leave my own vehicle at the depot?

Ask the branch before travelling, as customer parking is not always available. You may need to arrange nearby parking instead. Our pick-up guide covers this alongside collection times.

Where can I find the campervan branch address and the branch hours?

They are on the booking page and in your confirmation's pick-up and drop-off details. Follow any appointment instructions there too. The booking confirmation guide explains the details to check before travelling to the branch.

On the day of pick-up, what will I need with me?

Bring each driver's physical licence, your booking confirmation and a card accepted by the rental company for the bond. Overseas drivers may need extra identification or licence translations. Some companies accept P plates. Our pick-up documents guide explains what to check for your booking.

Credit Card Bonds

The rental company may charge the bond, reserve money on your card or take permission to charge costs later. The amount and accepted cards vary. Your liability can be higher than the bond. The insurance and excess-reduction guide explains bond types, card requirements and refunds.

Changing Vehicle Type at pick-up?

Ask the branch whether a change is possible. It depends on availability and may cost extra. Before pick-up, request changes through DriveNow. Our changes guide explains who to contact at each stage.

Driving my Campervan

Top Tips for your holiday

Check the equipment supplied, pack soft bags and plan your first night and fuel stops. At pick-up, ask for a demonstration of the van's power, water and waste systems. Our packing guide and campervan features guide help you prepare.

I am travelling to Australia for a 3 month campervan holiday, what vehicle would you recommend?

For three months, a bed you can leave made up saves converting the dining area every night. A bathroom gives you more flexibility, but usually means a larger van. The features checklist helps you compare, and our long-term hire guide covers longer bookings.

Which side of the road do Australians drive on?

On the left. Our Australian road-rules guide covers road signs, speed limits and other rules to know before driving here.

How much does diesel cost in Australia?

Prices change and vary by location. Use current fuel-price apps when budgeting, and plan fuel stops for remote stretches. Ask the branch which fuel your van needs. Our fuel guide covers fuel types, consumption and finding fuel on your route.

Is it compulsory to wear seat belts in Australia?

Yes. Use the seat belts and child restraints required for your passengers. A campervan's living area is not a place to travel unrestrained. Our road-rules guide and travelling with children guide explain what to check.

What is the speed limit in Australia?

Follow the posted limit and drive more slowly when conditions require it. Limits differ by road and location. Our road-rules guide links to state and territory guidance, and the campervan safety guide covers driving preparation.

Traffic Infringements?

You are responsible for fines incurred during your hire. The rental company may also charge an administration fee for handling a notice. The return-charges guide explains charges that can arrive after the trip and how to query a charge you think is wrong.

What if I have an accident in our Campervan?

Get everyone to safety and call 000 if emergency help is needed. Contact the rental company using the number supplied with the vehicle and follow its reporting instructions. The accident guide explains reporting, recording details and the next steps.

What happens if I breakdown?

Pull over somewhere safe and contact the rental company's roadside-assistance number, supplied at pick-up. Explain where you are and what has happened. The breakdown guide explains what to do next.

Can Booster and Baby Seats be fitted?

Some vehicles have suitable restraint positions and others do not. Check whether your child's seat fits the vehicle's approved seating positions before booking, then request the seat you need. The child-seat guide explains what to confirm.

Can I take my Pet with me?

Some rental companies allow pets, with conditions on vehicles, approval and fees. Check before booking, and check that your campsites allow pets too. Our pet guidance explains what to ask when choosing a van.

First Aid Kits

Check whether your van includes a first-aid kit and whether a charge applies if you use it. Our return-charges guide includes first-aid-kit charges among the items to check in the rental terms.

Can we include Additional Drivers?

Yes, if each driver meets the rental company's age and licence conditions and is added to the agreement. Charges vary. The optional-extras guide covers additional drivers, and the pick-up documents guide explains what they need to bring.

Can I drive a my Campervan up in the Snow Fields of Australia?

Snow and ski-road rules differ by rental company, vehicle and season. Check permission before booking a trip to the snowfields. With Spaceships, Awesome Campers or Indie Campers, tell us before you book that you plan to go to the snow, and we'll check whether it's allowed. Our road restrictions guide explains what to check for your route.

Are rental vehicles allowed to tow?

Check with us before booking if you plan to tow. We need to confirm whether the rental company permits it for the vehicle and trip you are considering. Contact our reservations team with your plans.

Are there restrictions on where I can drive?

Yes. Road permissions depend on the rental company, vehicle and route. Exceptions for short unsealed access roads vary, and a 4WD is not permission to use every track. Check the road restrictions before booking a route that depends on permission.

How long does the Battery last?

Battery life depends on the van, its equipment and how you use it. Some appliances need mains power at a powered campsite. Ask for a demonstration at pick-up. The power-management guide explains charging and campsite power.

Dropping off my Campervan

What time should I return my vehicle?

Use the return time and branch hours on your confirmation, including any appointment instructions. Allow time for the inspection and your onward journey. Our drop-off timing guide helps you plan the last day.

What are my responsibilities when returning my campervan rental?

Follow the rental company's instructions for cleaning, fuel, gas and emptying toilet and wastewater tanks. Check any prepaid options, as they may change what you need to refill. The return-charges guide explains common charges and how to avoid them.

Changing Drop off location or date?

During the trip, get the rental company's approval before changing the return date or location. Availability, rates and fees may change. Our changes guide explains how to request a change, while the early-returns guide covers shortening the hire.

Other questions?

Have another question about your booking or campervan hire? Our reservations team can help.