Campervan Hire - Frequently Asked Questions

Click below to open our most commonly asked questions on hiring a Campervan, Motorhome or RV vehicle.

As rental companies have differing terms and conditions you may find multiple answers to the same question. if you need further help please contact our Reservations team.

Age Requirements

How old do I need to be to hire a Campervan in Australia?

How old do I need to be to hire a Campervan in New Zealand?

How old do I need to be to hire a Campervan in the US and Canada?

Booking with DriveNow

How do I make a booking?

Where do your prices come from and can they change?

Are there any Booking fees?

Does DriveNow charge cancellation Fees?

What insurance cover is included in the cost of my Campervan Booking?

What else is included in my Campervan Booking?

What's not included in the cost of my Campervan Booking?

What is the minimum rental period?

How are rental days calculated?

One Way Rentals. Can I pick up and drop off in different locations?

Starting or finishing in Broome?

How can I tell what type of transmission a campervan has?

How can l request a Child Seat & GPS?

Long-term Rental?

Driver’s name must match the name on credit card

Are Multi-Hire Discounts available?

Can I be guaranteed a specific Campervan Make or Model?

I can’t find the information which mentions kilometres, are they included in the rental price for campervan in Australia?

Picking up my Campervan

How long does it take to collect my campervan?

Can I collect my vehicle when the branch is closed?

When picking up my Campervan can I leave my own vehicle at the depot?

Where can l find the campervan branch address and the branch hours?

On the day of pick-up, what will l need with me?

Credit Card Bonds

Changing Vehicle Type at pick-up?

Driving my Campervan

Top Tips for your holiday

I am travelling to Australia for a 3 month campervan holiday, what vehicle would you recommend?

Which side of the road do Australians drive on?

Which side of the road do I drive on in New Zealand?

How much does diesel cost in Australia?

How much does Fuel cost in New Zealand?

Is it compulsory to wear seat belts in Australia and New Zealand?

What is the speed limit in Australia?

Traffic Infringements?

What if I have an accident in our Campervan?

What happens if I breakdown?

Can Booster and Baby Seats be fitted?

Can I take my Pet with me?

First Aid Kits

Can we include Additional Drivers?

Can I drive a my Campervan up in the Snow Fields of Australia?

Are rental vehicles allowed to tow?

Are there restrictions on where I can drive?

Do you offer certified self-contained campervans for freedom camping in New Zealand?

How long does the Battery last?

Dropping off my Campervan

What time should I return my vehicle?

What are my responsibilities when returning my campervan rental?

Changing Drop off location or date?