Campervan Hire - Frequently Asked Questions

To start your search for a campervan, visit our dedicated campervan home page at www.drivenow.com.au/home/campervan-hire.

To view the prices and check availability, select the country of travel, your pick-up & drop-off locations, travel dates, your drivers licence type and hit the ‘search’ button.

Our system will search for the best available pricing for vehicles that match your needs from all our suppliers and their availability status. Any vehicle with a status of "available" or "instant confirmation" can be booked and confirmed immediately. Where a vehicle’s availability status is shown as "request it" or "24h Confirmation" this indicates that campervan supplier is unable to confirm availability immediately. Our reservations team will contact the supplier and advise you of availability.

All DriveNow pricing is live and extracted directly from the systems of our rental partners. Pricing can change frequently as each supplier manages their vehicle inventory. Once a booking is confirmed the pricing on that booking is locked in.

No. DriveNow does not charge booking fees.

No. However our campervan rental partners do charge cancellation fees. These vary between suppliers and depend upon how many days out from the vehicle pick-up date that the cancellation is made.

Pricing includes the rental cost and Standard Insurance Liability. On the booking page, you can view which items are included and those that are excluded in Step 2 under “View Excess/Bond & Quote Details”. The included items will vary depending on the liability reduction option or package selected. The liability option taken will determine the size of the bond required.

All vehicles come well equipped with all the essentials. There are some variations depending upon the features of the rental vehicle and the rental provider. In essence you can expect the following:

• Kitchen: plates & bowls, cups & glasses, cutlery, bottle/can opener, cooking utensils, pans & frying pan, kettle & teapot, tea towels
• Living: toilet chemicals, dustpan & brush, fire extinguisher, bucket & hose, matches, coat hangers, vehicle guides, travel guides, road maps, First Aid kit (charges apply if opened).
• Bedding: pillows, sheets, Sleeping bags or doona (duvets), bathroom towels. You are welcome to bring your own or use those provided. Note that Britz include bedding in their Personal Kit.

The basic campervan price does not include additional extras such as liability reduction options, child seats, gas refill, awning, camping table, camping chairs, vehicle roll-over cover, windscreen damage, under body & over body damage, additional driver fee, GPS, snow cover, snow chains, New Zealand diesel tax, credit card surcharges issued by the campervan supplier, security bond amount and all other optional extra items you elect to add on to your rental.

Generally the minimum rental period is 5 or 7 days depending upon the provider. During certain peak times, such as Christmas and Easter, this may be extended to 7, 10 or 14 days and one-way rentals also vary. Full details of any variations are displayed when you select your vehicle and available during the booking process with DriveNow.

Unlike the hourly rate used when renting a car, Campervans are hired on a per calendar day basis, for example picking up a vehicle at 4.00pm on day 1 and dropping off at 8.30am on day 6 is a 6 day rental.

Yes, however these are subject to certain conditions. One Way Rental fees are around AUD$100 to AUD$500 and a minimum rental requirement will apply depending on the itinerary.

Due to its remote location in the northwest of Western Australia vehicles that are dropped off or picked up in Broome incur a Remote Location Fee which ranges between $800 and $900 depending upon the rental provider. Only one fee is charged per vehicle. In the case of a one-way rental this is in additional to the One-Way Fee.

When selecting a vehicle the transmission is depicted by ‘A’ for Automatic or ‘M’ Manual transmission.

These items can be selected at the time of booking on the Booking Page in Step 2 – ‘Review quote and Request Additional Options’. Click on the ‘+ More’ box to view more information and the price details. Additional items are to be paid at the time of collection to the campervan supplier. Please note not all campervans can accommodate child seats. Child seats are not permitted on the front seat of a campervan.

Excellent Discounts apply for rentals beyond 30 days. Contact the DriveNow Reservations team and we'll source the best deal from across our providers.

When making your reservation online, your booking should be made in the name of the driver that will be collecting the vehicle and signing the supplier’s rental agreement on the day of pick- up. At the time of collection, the driver will be required to have a credit card in their name. Third party credit cards are not accepted at collection of the rental vehicle.

Yes. Where campervan hire is made in Australia and New Zealand DriveNow offers multi-hire discounts. Contact the Reservations team with your proposed holiday schedule and we will source the best available deals and rates for you to select from.

Campervan rental suppliers do not guarantee that a particular make or model will be available for a specific reservation. Specific makes & models within a brand may vary in availability and features such as cabin configuration, interior design, seating locations, bedding, measurements, luggage capacity, equipment, mileage and engine size.

The vehicle types and specifications displayed online are given as a guide and example vehicle only. You will be booking a particular category rather than a specific vehicle model.

The campervan supplier will always endeavor to supply the vehicle category selected, however should the vehicle booked be unavailable or damaged by the previous hirer, the campervan supplier reserves the right to substitute or upgrade you to an alternative vehicle without prior notification.

Kilometers may or may not be included in the price of a campervan rental in Australia, as this can vary depending on the rental company and the specific rental agreement you choose. Some companies do offer unlimited mileage as part of their standard rental packages, while others may include a certain number of kilometers per day or per rental period, with additional fees charged for any additional kilometers driven.

You can view this information on the DriveNow website in Step 2 on the booking page “Step 2 - Review Quote and Request Additional Options/ View Excess/Bond & Quote Details /Your quote includes". If you have already made a booking, this information can be found on your confirmation email under the included and excluded charges area.

• Take a torch and spare batteries
• Pack clothes and your belongings in soft cases to maximise use of storage space
• If leaving your Campervan unattended on a powered Caravan Park site remember to disconnect your power cable
• Appliances such as TVs, Microwaves and Air-Con/Heating in the living cabin require mains power hook-up
• Save money and stress by stocking up on provisions before travelling to less populated areas
• Ensure you have replenished your water tanks and emptied your waste tank when embarking on a long sectors of your journey
• Some Campervan providers allow you to pre-purchase gas and fuel at discounted rates

Driving through Australia in a campervan is a great way to experience the country's unique landscapes and scenery. Here are some suggestions for campervans that may work well for your trip:

• Britz Campervans: Britz is a well-known campervan rental company that offers a range of vehicles to suit different budgets and needs. Their campervans come with all the basic amenities you need for a comfortable trip, such as a bed, kitchen, and bathroom, as well as extras like a TV and DVD player.
  
• Apollo Campervan: Apollo is another well-known campervan rental brand that offers a range of vehicles to suit different budgets and needs. Their campervans come with all the amenities you need for a comfortable trip, such as a kitchen, bathroom, and sleeping area.
  
• Maui Motorhomes: Maui offer high-end motorhome vehicles with all the latest features and amenities. Their vehicles are larger and more spacious than other campervans, and they come with a range of extras, such as outdoor furniture and BBQ equipment.
  
• Jucy Campervan: Jucy offers a range of campervans that are designed for travellers on a budget. Their vehicles are compact and easy to drive, and they come with all the basic amenities you need, such as a bed, sink, stove, and fridge.

When choosing a campervan, it's important to consider the size of the vehicle, the amenities included, the fuel efficiency, and the cost.

Driving in Australia is on the left

Driving in New Zealand is on the left

In Australia fuel is sold in litres. Diesel costs vary by state and currently (March 2024) range from AU$1.90 to AU$2.10 per litre. With changes in world oil pricing these rates will fluctuate, however generally fuel is cheaper than European countries. Fuel is more expensive in the outback and remote parts of Australia. Prices will rise in the lead up to popular travel times particularly around Christmas and Easter.

Cost of diesel in New Zealand is between around NZ$2.15 and NZ$2.25 per litre (March 2024).

Yes. All passengers and the driver must wear seat belts. This is enforced by the police.

Speed limits range from 50kmh in built-up areas to 100-110kmh on freeways and open highways. This varies between states. In parts of the Northern Territory the limit is 130 km/h. The use of red light and speed cameras is prevalent across Australia.

You are liable for all fines in relation to your use of the vehicle during the rental period. The rental provider may charge an administration fee for each infringement notice that has to be redirected to you.

Report the accident as soon as possible (within 24 hours) to the rental provider and complete an Accident Report. Full details of what to do will be in the kit provided by the Campervan Rental company when you pick up your vehicle.

All our Campervan rental partners have national Customer care programs to get you back on the road as soon as possible. Details will be included in your Campervan rental kits supplied at pick up.

There are a number of vehicles that can accommodate both booster and baby seats and these are also available for hire from our rental partners. Generally Motorhome fleets can accommodate both types of seats whilst the smaller vehicles (eg Apollo's Hitop Campervan or Euro Tourer. Backpacker Campervans can be fitted only with Booster seats) cannot. Details will be available during the review/booking process. Please include your requirements in the Comments section of the booking form.

With the exception of guide dogs no animals are permitted on Campervans. However Apollo Campers and Cheapa Campa brands are discretionary pet friendly. There will be an additional cleaning fee charged to the rental cost. Notification is required at the time of booking to allow DriveNow to contact the campervan supplier to confirm approval. Please do note that this entirely at the discretion of the rental provider who reserve the right to decline the pet request.

Campervan and Motorhomes come equipped with First Aid kits. Fees are applied ($20 - $50) if these are opened.

Yes. Additional drivers can be registered to drive when you pick up your vehicle subject to Extra Driver Fees (generally around $3 per day and capped at 50 days).

No. Driving above the snow line voids all insurance cover.

No. All of our suppliers do not permit towing with their vehicles

2WD Campervans can only be driven on sealed/bitumen roads. The exception is well maintained access roads of less than 2 kilometres to recognised campgrounds, depending on your chosen campervan supplier’s conditions. Contact DriveNow for additional information.

4WD Campervans can be driven on recognised tracks, depending on road conditions, weather and distance. Written permission may be required from the rental company for many areas in Australia. Therefore discuss your intended travel plans with the rental provider when picking up your vehicle. Additionally vehicle movements may be restricted in certain areas due to adverse road or weather conditions.

Many of our New Zealand campervan suppliers offer vehicles which are certified self-contained and suitable for freedom camping. These brands are Maui, Star RV, Britz, Apollo, Mighty, Cheapa Campa, Freedom Campers and Tui Campers which have vehicles available for freedom camping. Please check with the DriveNow team you have selected a vehicle that is certified self-contained.

Most Campervans and Motorhomes are supplied with 2 batteries - one to run the engine and the other to operate the living equipment. This second battery will remain charged for approximately 12-14 hours. Your rental supplier will provide more information when you pick up the vehicle.