Our Campervan Price Guarantee is a promise to you as a valued customer and a statement of our confidence to bring you the best value campervan hire with our suppliers in Australia and New Zealand.
DriveNow will match any genuine price for an Australian and New Zealand based business and website. Yes, that even includes our supplier's own websites! Not only only that, we’ll beat it by 10%.
Complete your booking with the other website, if you have not already done so
Complete your booking with DriveNow
Email us at firstname.lastname@example.org with the following details:
Your DriveNow booking number or Confirmation email.
The Supplier's booking number OR the confirmation details you have received from the other website where you completed your booking
As with any Guarantee there are some conditions to this offer that make it fair to both you and us, as follows, and all of which apply to any claim:
The competing booking or quote details must match your DriveNow booking including supplier, vehicle model, pick-up and drop-off location, dates & times, payment terms and driver’s country of residence if applicable.
For purposes of price comparison, the price includes the cost of the rental, plus all taxes, fees and charges charged by our competitors.
The competitor’s offer must be able to be booked on the day you submit your claim to us
Travel must be completed using your DriveNow reservation.
The lowest price guarantee does not apply to any non-internet offers, promotional rates, memberships, offers using special discount codes, vouchers or coupons.
The lowest price guarantee only applies to the vehicle rental cost. It specifically does not apply to any of the optional items (eg Baby & child seats, GPS, excess reduction, age excess, credit card fees, additional driver fees, one way fees, 3rd party handling & booking fees).
The lowest price guarantee will be valid on the initial quote only, and is non-negotiable beyond our initial offer.
We may at our discretion honour a claim where a competitor’s price is found to be a genuine error or mistake.
When processing of lowest price guarantee for campervan hire, refunds may take up to 4 weeks after lodgement or from completion of the rental
Additional restrictions, terms and conditions may apply. DriveNow is the final authority on interpretation of the Lowest Price Guarantee.