Customer Testimonials
You may read the reviews below and think 'They're too good to be true!'. But believe it or not, they are. Really!
Reviews and Customer Feedback
One of the most important ways to measure and improve the quality of the pages we publish and services we provide is through Customer feedback. At the end of the day you are the ultimate judge as to whether we have met your needs.
We do this in a number of different ways:
- By asking you to rank individual pages on our website and suggest improvements
- By using an independent third party, TrustPilot, an internationally recognised publisher of Website reviews
- By surveying our customers after they have booked
If you have any feedback on how your car or campervan rental booking went or a comment about our website, please feel free to share it with us at feedback@drivenow.com.au. We would love to hear from you!
The Team DriveNow would like to thank, again, those of our customers who took the time to provide us with their feedback about DriveNow and our suppliers.
Find out what your fellow renters think of us, read on for a selection of our most recent testimonials.
Great for people who want to plan ahead without committing financially. Loved the flexibility this gave me.
Thank you for helping to create our special memories. What an experience!
It's great to speak to a human, real people that are helpful.
Didn't need a credit card to book, l love that!
Highly impressed with the friendly and efficient service.
Quick and easy to book.
Warm, welcoming and wonderfully efficient. Highly recommend.
Seamless booking, all my questions answered over Live Chat and outstanding service. Could not have asked for more!
Such a great birthday gift.
What a game changer! I hate giving out my card details online, so this was perfect.
Exceptional Communication. The reservation staff was incredibly clear and concise, they took the time to explain all the different tiers and options without making me feel rushed.
Really good.
Nice to drive, hard to find somewhere to park but overall, very good.
Five stars. I'd recommend them to anyone.
Everything was quick, simple and stress free.
Booking without a credit card made the whole experience feel relaxed and comfortable.
Your Live Chat team were very helpful, they got me a terrific price.
I made a last minute booking (for the next day) and had my reservation confirmed within a few minutes, no hidden fees, no headaches. Very impressed by the service, l will book again for sure.
Simple procedure, easy to book and confirms instantly.
Great discount, great vehicle, great service!
We named him Kermit.
The fact that you don't need a credit card to hold a booking shows they genuinely care about their customers.
Extremely efficient and good value.
Pricing information is refreshingly simple & complete. Basically, price quotes were inclusive of fees, taxes, etc.
I've booked through this team several times now and the level of service never dips.
The reservation staff is the benchmark for how customer service should be. They were friendly, efficient, and made me feel like a valued guest before my stay even began.
No credit card, no stress — just a quick and easy booking. I'll be back again!
Keep doing what you are doing.
Quick and easy to use.
Brand new vehicle, never been driven before. Europe car leasing is the smartest idea.
I was really impressed with how quickly the reservations team handled my booking. They walked me through every step and made sure all the details were correct. It felt effortless on my end.
Great balance of professionalism and friendliness. I felt like they genuinely cared about getting my booking right.
Every staff member I interacted with was friendly, efficient, and genuinely helpful.
I booked early and got a really cheap price.
I booked this while standing at the airport. So easy and confirmed straight away.
No card needed to book, confirmation was instant, and the whole process took less than 60 seconds. Phenomenal service. Five stars isn't enough!
Absolutely seamless from start to finish! Booked my campervan in seconds with no card required. This is how every booking system should work.
Top-tier support. I had a minor issue with my booking and the support team resolved it within an hour. They were friendly, professional, and genuinely wanted to help.
Every staff member I interacted with was friendly, efficient, and genuinely helpful.
Made a group booking for Easter and it couldn't have been easier. No one had to hand over card details — brilliant!
Excellent service at a fair price. I definitely feel like I got great value for money.
Excellent customer service from your online live chat system.
We had a great experience. Can highly recommend.
Every interaction felt effortless. The team anticipated what I needed before I even asked and followed up afterward to make sure everything was perfect.
It seemed all straight forward via the website.
Very impressed with the service and vehicle performance.
Loved it!
This was my first time using your service, and I’m blown away. Clear communication, quick turnaround, and a team that actually listens.
Booked this same day, all was spot on. Very happy!
The card-free booking is such a simple idea that makes a huge difference. I recommended this to my whole family and friends.