Testimonials and Customer Feedback

You may read the testimonials below and think 'They're too good to be true!'. But believe it or not, they are. Really!

The Team @ DriveNow™ would like to thank, again, those of our customers who took the time to provide us with their feedback about DriveNow and our suppliers.

Find out what your fellow renter's think of us, read on ...

June-09
You're site is probably the best one out there so keep up the good work.
- Ingo 

Simple clear instructions to book & confirm online, other sites are so messy & confusing I do not waste my time.
- Sheila

Thank you ever so much for your prompt and positive response to my survey feedback. I will happily recommend DriveNow to my friends
- Rae - and…

I will tell everybody about the outstanding way you dealt with my (supplier) issue; your attention and service is above and beyond what one expects from an online company.
- Rae

Great value - I hired a $39 Hyundai but was given a Falcon for no extra; the guy who came to the office behind me had not (PRE)booked and was told the cheapest option would be an $80 a day……... Falcon ! talk about laughing !
- Nicholas

May-09
I love the way the site gives the prices for multiple car hire companies, which saves me time looking them all up.
- Amanda

Choices across the board… We were very impressed and had confidence in your company.
- Margaret

Rates quoted were 'no hidden extras' rates - genuine prices, nothing extra (except optional insurance to reduce the excess - this is OK :-)
- Paul

Site was very simple and easy to use yet all our questions were covered by the information provided. Excellent service!
- Arthur

Apr-09
I think DriveNow has given an excellent service by showing price comparison and without any additional cost added to it
- Erick

Convenient, 24 hour use. Informative and easy to understand
- Susan

Great site, I had tried in the normal car hire web sites but availability was difficult due to the Easter holidays. I got on your site and was able to get a car right away
- Pascal

Being 55, I like simple sites. get the job done and out
- Paul

The comparative rates table with the best deal highlighted was a real winner
- William

It was all good and I tell everyone about your site, DriveNow is easy to quote.
- Josephine

Pickup was quick and convenient and everything was great in terms of the car and staff assistance. The speed of the transaction was the best surprise for us with 2 young kids in tow!
- Sonia

Mar-09
The internet site is excelent ..clear comparison between rental companies, specials highlighted easy to determine best solution
- Ian

Costs were clear. No hidden extras after the online quote
- Peter

The site is easy to use and booking a car especially last minute was a breeze
- Dion

The fact that it saved your details of the rental so you could then check on a daily basis for the best price
- John

By far best feature is the "apples for apples" comparison between the major rental companies for the same vehicles
- Paul

It was extremely easy to read and then receiving the email confirmation was great to print out and then take to car company.
- Kristi

So simple to use, no click this, go to next page etc. Quick to load
- Vicki

The person who I spoke to on the phone to handle our booking sorted out some problems we had very efficiently and was extremely helpful and courteous. I was impressed
- Leslie

I was quite happy with your service. Saved a lot of time. Well done
- Ross

Feb-09
Easy to navigate and understand
- Antony

Quick, clear, easy
- Dereck

Very easy to negotiate site
- Tracy

I felt the transparency of options were great
- Sarah

Speed, price, choice!
- Rachel

The rates were clear
- Reiner

Easy comparison, easy forms, no hassles
- Gary

Didn't need to pay online so if changes to dates/ times no penalties
- Dominic

Interface is good (normal, straightforward). The great prices that returned made my decision to go through you
- Kathy

Jan-09
The whole damn thing. You have it all perfect so do not change anything
- Trevor

Good email response for queries and changes to pick timings due to flight changes
- Judith

The matrix of all the Rental companies with each type of car was the best of all the online booking mediums that I looked at. It was easy to get a great deal
- Angela

Simple! That's important enough
- Rodney

easy to navigate and prompt reservations without having to supply credit card details
- John

you could see the price and availability of the car straight away and you didnt have to request a 'quote'
- Michelle

Fast, efficient and no hidden surprises. I can't recommend this site enough
- Peter

Online booking was fast, easy and highly convenient - as it should be with all online booking. Your people have got it right - a rarity these days so well done
- Paul

Price comparison, get to view the type of vehicle, do the booking online, no payments required, get a booking confirmation, great site. 9/1 Raymond
- Raymond

It is very clear. You know exactly what you are paying for.
- Vikki

Easy and completed in one transaction
- Frances

excellent, fast, reliable production of comparative rates which turned out to be accurate.
- Rayson

Dec08
I did change my orders a few times and experienced a very friendly and competent support to do this from your clerks. Thanks again for this
- Karin

Gives you price ranked alternatives if your preferred option not available
- Mark

Nov-08
Addresses where vehicle were picked up & returned clearly stated.
- Clement

Easy to find right campervan at lowest price, confirmation by phone made as soon as booking received
- Judith

Thank you for the best customer service i have recieved in a long time
- Lianne

Sep-08
Got straight to the best deal for my needs, thank you keep up the good work DriveNow Team
- Joanne

Great website ! simple to use and easy to navigate. Have it on my favourites.
- Grant

Aug-08
No pre-payment is great.
- Nicole

I found it friendly and easy as an older person to use. The information required wasn't over the top. 
- Paul

July-08
We knew what the charges would be immediately prior to booking
- Andrew

Excellent service, easy to use. Beats ringing around for the best price. Thankyou !
- Tim

June-08
No hidden costs, brilliant !  I have booked on line directly with rental company previously but they rarely disclose all costs. DriveNow did !
- Diane