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Testimonials and Customer FeedbackYou may read the testimonials below and think 'They're too good to be true!'. But believe it or not, they are. Really! The Team @ DriveNow™ would like to thank, again, those of our customers who took the time to provide us with their feedback about DriveNow and our suppliers. Find out what your fellow renter's think of us, read on ...
June-09
Simple clear instructions to book & confirm online, other sites are so messy & confusing I do not waste my time.
Thank you ever so much for your prompt and positive response to my survey feedback. I will happily recommend DriveNow to my friends
I will tell everybody about the outstanding way you dealt with my (supplier) issue; your attention and service is above and beyond what one expects from an online company.
Great value - I hired a $39 Hyundai but was given a Falcon for no extra; the guy who came to the office behind me had not (PRE)booked and was told the cheapest option would be an $80 a day……... Falcon ! talk about laughing !
May-09
Choices across the board… We were very impressed and had confidence in your company.
Rates quoted were 'no hidden extras' rates - genuine prices, nothing extra (except optional insurance to reduce the excess - this is OK :-)
Site was very simple and easy to use yet all our questions were covered by the information provided. Excellent service!
Apr-09
Convenient, 24 hour use. Informative and easy to understand
Great site, I had tried in the normal car hire web sites but availability was difficult due to the Easter holidays. I got on your site and was able to get a car right away
Being 55, I like simple sites. get the job done and out
The comparative rates table with the best deal highlighted was a real winner
It was all good and I tell everyone about your site, DriveNow is easy to quote.
Pickup was quick and convenient and everything was great in terms of the car and staff assistance. The speed of the transaction was the best surprise for us with 2 young kids in tow!
Mar-09
Costs were clear. No hidden extras after the online quote
The site is easy to use and booking a car especially last minute was a breeze
The fact that it saved your details of the rental so you could then check on a daily basis for the best price
By far best feature is the "apples for apples" comparison between the major rental companies for the same vehicles
It was extremely easy to read and then receiving the email confirmation was great to print out and then take to car company.
So simple to use, no click this, go to next page etc. Quick to load
The person who I spoke to on the phone to handle our booking sorted out some problems we had very efficiently and was extremely helpful and courteous. I was impressed
I was quite happy with your service. Saved a lot of time. Well done
Feb-09
Quick, clear, easy
Very easy to negotiate site
I felt the transparency of options were great
Speed, price, choice!
The rates were clear
Easy comparison, easy forms, no hassles
Didn't need to pay online so if changes to dates/ times no penalties
Interface is good (normal, straightforward). The great prices that returned made my decision to go through you
Jan-09
Good email response for queries and changes to pick timings due to flight changes
The matrix of all the Rental companies with each type of car was the best of all the online booking mediums that I looked at. It was easy to get a great deal
Simple! That's important enough
easy to navigate and prompt reservations without having to supply credit card details
you could see the price and availability of the car straight away and you didnt have to request a 'quote'
Fast, efficient and no hidden surprises. I can't recommend this site enough
Online booking was fast, easy and highly convenient - as it should be with all online booking. Your people have got it right - a rarity these days so well done
Price comparison, get to view the type of vehicle, do the booking online, no payments required, get a booking confirmation, great site. 9/1 Raymond
It is very clear. You know exactly what you are paying for.
Easy and completed in one transaction
excellent, fast, reliable production of comparative rates which turned out to be accurate.
Dec08
Gives you price ranked alternatives if your preferred option not available
Nov-08
Easy to find right campervan at lowest price, confirmation by phone made as soon as booking received
Thank you for the best customer service i have recieved in a long time
Sep-08
Great website ! simple to use and easy to navigate. Have it on my favourites.
Aug-08
I found it friendly and easy as an older person to use. The information required wasn't over the top.
July-08
Excellent service, easy to use. Beats ringing around for the best price. Thankyou !
June-08 |