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Testimonials and Customer FeedbackYou may read the testimonials below and think 'They're too good to be true!'. But believe it or not, they are. Really! The Team @ DriveNow™ would like to thank, again, those of our customers who took the time to provide us with their feedback about DriveNow and our suppliers. Find out what your fellow renters think of us, read on ... February 2012
Customer service is superb, every time. Our wider family has lots of great stories about how helpful DriveNow representatives have been.
- Megan
Able to compare companies, easy to navigate, pay when you collect car - never been let down.
- Trevor
January 2012
I was able to get a car with very short notice. Great customer service. Very helpful!
- Lisa
I was very satisfied with your product. It provided a quick easy way to find the best deal and make a booking in an efficient manner.
You offer a very good product.
- Mark
Have used your site before and came back to it because it is easy to follow, efficient and the vehicle collection process was straight forward.
- Graham
December 2011
DriveNow was easy to book hence your site was excellent for those not IT savvy.
- Rosana
Continue your good work & customer service. Easy to understand. Ability to change booking plans quickly and without penalty.
- Michael
Information plus pictures - helpful to make a choice.
Instant confirmation
- William
Will definetely use your website again and won't hesitate to recommend you to my relatives and friends.
- Rudy
It was an easy and pleasant experience to use your company. Thank you.
- David
DriveNow has a cost structure with an open approach. A non messy website and easy to follow.
- Maurice
November 2011
One site with all the information, fantastic! Easy to use & instant confirmation - great service - thanks.
- Peter
DriveNow is good,simple,honest, & easy. Simple questions & not too many - making it easy to book quickly.
- Karen
Requests or queries are handled quickly online or by phone. This is very much appreciated.
- Margaret
I've found DriveNow to be an outstanding organisation. I am impressed with the way your company values its customers and is always trying to improve.
- Timothy
October 2011
Efficient response to booking and our query answered by a REAL person.
- Heather
Good to get full price with no additional fees charged later. Easy to use, don't change it!
- Katrina
Easy to sort through different company details such as centralised information for pick up locations.
- Derek
Easy, reliable & simple online reservation process.
Very prompt response by DriveNow on enquiries & updates.
- Ahmad
Very quick and easy to use site! Booked a car in less than five minutes, from where I want it, with what I wanted, for a great price!!
- 'Give feedback' response
September 2011
Convenience, No hassle, Efficient. Service was great at such short notice.
- James
Easy and straight forward.
- Robert
Loved the fact DriveNow didin't require credit card info. Enabling use without security concerns from internet cafes etc.
- Peter
Just being able to compare all deals on same page - amazing!
- Fred
Love flexibility in terms of changing or cancelling bookings.
- John
August 2011
The ideal thing about Drive Now is the comparatives with all operators and that you can make a booking wihtout paying a fee. Excellent site for value
- Geoffrey
Ease of use - and it didn't ask for too much information: credit card details, address, licence details - it was very quick and simple
- James.
No. I love the hassle-free, reliable, inexpensive way I rent via DriveNow. Thank you.
- Mary Margaret.
we were happy to find a single site that serviced more than one rental company,efficient and time saving,good job right there
- Gregory.
As a "learner" Internet user, I found all the instructions and information easy to follow. Great service.
- Yvonne
instant reply/response to booking a vehicle was important
- Alan.
Clear and comparative descriptions and quotes saved me a lot of time. Easy to email any necessary travel details for inclusion
- John.
July 2011
Gave the comparison between competing rental companies. Easy to work through the selection and booking process. Prompt feedback and confirmation
- John
Being able to compare the different cars & categories from the various hire companies was a major reason we used your company
- Norbet
There was feed back from drivenow and budget which eased my mind that the booking was indeed confirmed and available
- Shane
Exact comparisons of the different companies, that included all additional likely charges like insurance etc
- Paul
June 2011
Able to see add on prices e.g. baby seats, GPS. Great quick reply emails.
- Sarah
Just to easily compare between all rental companies was great, no more writing amounts down or printing out quotes.
- Adam
Very simple to use for people like me with limited computer skills, seemed quick and easy, not complicated at all
- Robert
keep up the good work.And thanks for looking after me.
- William
Easy to follow booking instructions. Promptness in reply with quote. extensive, clear description of vehicles available.
- Garry
The whole contract agreement was written on the agreement page without having to go look up links.
- Andy
May 2011
rates to suits all income levels.
- Almah
My personal information from previous rentals was stored for my ease of use saving me time and hassle from filling out forms again.
- Helen
Quick and easy to navigate web site.Enough choice without being confusing.
- Cherie
Great prices, and the process is easy, fast and convenient. forth coming up front and no hidden costs/etc.
- Jay
The booking was done very well with confirmation of vehicle type, dates and price to give confidence that a car would be waiting at the airport, and no money up front indicated a confirmation of trust with the customer.
- Leonard
Yes,we found it very easy. The hard work was done.
- John
Even after hours you can have confidence in being able to secure a car for the next morning. Wonderful!
- June
April 2011
clear comparisons of features between vehicles. getting pricing for all brands in one place.
- Jude
your service was great. It was the easiest aspect of the family holiday to organise. Thanks.
- Julie
Just how you could see all the different rental companies on one page was good, and also being able to compare prices for similar cars was awesome.
- Shaun
The display of various vehicles and prices made the choice of selecting DriveNow an easy and perfect solution for renting.
- John
March 2011
your service was great. It was the easiest aspect of our holiday to organise. Thanks
- Julie B
Your visual display of cars,companies and prices made it very easy to choose.
- Pauline B - mel
Knowing which firm we were hiring from and getting there address was important.
- Leslie T
simple easy to use comparison layout, no upfront payment, we will be back.
- robert c - W.A.
Extremely helpful and prompt assistance... as little notice between booking and travelling.
- Graeme B - perth
Very clear on pricing, terms and conditions; hassle free service.
- Jeff W
access to a wide range of quotes from different providers.
- Judith F
no credit card details have to be given & cancellation possibility.
- Thomas S
Comparison of different rental companys, prices and conditions was very helpful.
- Ronald A - NZ
very good site, all info needed - saved to favorites for later
- ‘Give Feedback’ response
February 2011
quite often your rates are better than the suppliers even though I am a member of their "Gold" "Wizard" & "Blue Ribbon" programs.
- Edwina L - SYD
Excellent, efficient way to see all options on one site & choose the best deal. You are on my desktop as worked well in the past. Thank you.
- David R - SYD
Easy comparison, no upfront payment, One way hire available.
- John G - mcy
Easy to read, price is fixed, price range options. Excellent service when I had to change a date - superb !
- Don C - adl
It saved a lot of stress, i didn’t have to ring-a-round to find the best deal. Jump online, book and ready when I land. Lovely.
- gladys D - DRW
Loved the comparison, layout and highlighted “value” option. Made it easy to read & compare deals.
- Paul S - QLD
Easy to use, particularly altering reservations, I always find the service prompt and efficient.
- Tim H - MEL
DriveNow was able to get me a cheaper price than I could find even on the (suppliers) own website.
- Jason H - W.A.
clear comparison, competitive price, instant confirmation.
- philip t - W.A.
very friendly, prompt and helpful support service when I had some modifications.
- Kerry G - QLD
January 2011
Clear breakdown of charges and inclusions; only included cars that were actually available.
- Edward S - SYD
Book now, pay later - Prompt contact when requesting GPS & Child seat.
- Solitaire O - adl
Goes straight to the rates without name & email address, for a quote !
- Andrew S - W.A.
Competitive rates - actually cheaper than I could find direct with (supplier) at the time.
- Stuart M - U.K.
Very Straight-forward, not cluttered like competitors; quick process to book.
- Brendan M - U.K.
Not having to pay a deposit when booking; Guaranteed price.
- Anne H - QLD
Able to phone and talk to a helpful person prior to completing the booking.
- Emma W - NSW
December 2010
So pleased I clicked on DriveNow - just saved over 100 dollars in car rental...
- ‘Give Feedback’ response
Great that the total includes one-way fees!
- amy in aus 'Feedback'
great site. fast, accurate searches and low prices. thanks!
- lisa536 'Give Feedback'
Easy to compare car types, prices and make the booking.
- K.Holt 'Give Feedback'
Ace site, I rent through you whenever I'm out of town. Thanks for making it so easy !
- ‘Give Feedback’ response
Great Summary, Easy to compare. Used many times. Keep coming back.
- aaron d.
fantastic, easy to use and compare all prices. Saves a lot of time and effort.
- ‘Give Feedback’ response
most importantly - human back up and its always prompt and efficient if required.
- Vicki C - Vic.
Instant confirmation and easy to adjust the hire period prior to pick up.
- Bernard F - bne
very easy to use and very informative. love the 360 degree view of the (Campervan) interiors.
- ‘Give Feedback’ response
Thank you for finally helping me to a People Mover from Wellington Airport, on every (other) site I came up against a hurdle along the way.
- outrams ’Give Feedback'
November 2010
highlighting of the cheapest option saves considerable time (and) compare all prices across all classes on one page.
- Mark D - N.Z.
displaying quotes; available vehicles & visual comparison of all brands was important for our (Campervan) booking.
- Belinda G - S.A.
not only was site good to use, car rental was much cheaper than opposition.
- Stephenie M - QLD
Not having to enter credit card details or pay up-front.
- anne m - ACT
This is one of the easiest sites to use in my experience. The response time is good and everything is very clear.
- Neil - S.M.
Being able to compare the terms & costs for the various rental firms was very good - particularly on the insurance.
- Greig C - ACT
Rates cheaper than could have been attained directly from suppliers website.
- Kevin W - adl
Instant confirmation and easy to adjust the hire period prior to pick up.
- Bernard F - bne
There were no hidden costs - I was aware of what the cost would be for the vehicle up front.
- Andrea V - BNE
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