Customer Feeback Survey

DriveNow Suppliers include Avis Rent a Car, Budget Rent a Car, Thrifty Car Rental, Europcar, Red Spot Rentals, Hertz and Network Rentals

Our Suppliers

Your view and opinions are important to us and help us to improve our service and that of our suppliers. We appreciate your time in completing this short survey.

1) Had you heard of DriveNow before you booked with us?

Yes
No
Not sure / Can't remember

2) How well did DriveNow meet your expectations for booking your vehicle?

Exceeded my expectations
Met my expectations
Below my expectations

3) How well did the rental company meet your expectations with your vehicle rental?

Exceeded my expectations
Met my expectations
Below my expectations

4) How much did the vehicles eco-rating affect your final choice of vehicle?

5) Would you recommend using our site to your family / friends?

Yes
No

6) Would you recommend the rental company to your family / friends?

Yes
No

7) Would you intend to use DriveNow for your future car/ campervan rental needs?

Yes
No

8) How many times do you think you may rent a car/ campervan in Australia or New Zealand in the next:

6 months?

12 months?

9) Were there some things that made our site good to use from your point of view?

(If yes, and you would like to tell us, please tell us as briefly as you can)

1)
2)
3)

10) Would you like to see our services offered in other countries. If so, please tell us

which countries you would be likely to use car or campervan rental more often?

11) Is there anything we can do to improve DriveNow for you?